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The following list of resources is based on an annotated bibliography in the
NCSALL Annual Review of Adult Learning and Literacy, Volume 2 (2001).
Getting to Yes: Negotiating Agreement Without Giving In,
by Roger Fisher, William Ury, and Bruce Patton. New York: Penguin Books, 1981. Can be
ordered online at: www.brooklinebooksmith.com
Getting to Yes is a classic in negotiation that has been widely used by businesses, non-profit
organizations, churches, families, and a myriad of other groups. It is a short book of 200 pages
that puts forth a new vision for how to negotiate by focusing on finding common ground. Topics
include how to avoid bargaining over different positions, how to use a method that separates
people from the problem, how to think strategically and objectively about mutual interests, and
how to develop options for mutual gain. The book also deals with difficult areas of negotiation
such as disparate levels of power among the negotiating parties. Getting to Yes is an excellent
resource for adult basic education programs entering into community collaborations or alliances.
Great Meetings: How to Facilitate Like a Pro, by Dee Kelsey and Pam Plumb. Portland, ME:
Hanson Park Books, 1997. Can be ordered online at: www.amazon.com
Great Meetings is a user-friendly resource on running meetings that is helpful to both
experienced and novice facilitators. Topics in this 164-page volume include: group development
and group dynamics, designing meetings, understanding the problem-solving process, conflict
within groups, and methods for interventions. Case studies illustrate points. Great Meetings will
be especially useful for community partnerships.
Leading Change, by John P. Kotter. Boston: Harvard Business School Press, 1996. Can be
ordered online at: www.hbsp.harvard.edu
Leading Change describes an eight-stage process for leading change. The eight stages
include: establishing a sense of urgency to change, creating a coalition to oversee the change,
developing a vision for outcome of the change, communicating that vision within the
organization, empowering employees to contribute to the change effort, generating short-term
"wins" to encourage people toward the larger goals, co-mingling key changes to leverage more
change, and integrating changes into the norms of behavior and shared values of the organization.
This 186-page book brings together a wide range of theory and experience in the change process
presented in a practical and personal manner that will "ring true" to anyone who has been
involved in leading change.
Imaginization: Mindsets for Seeing, Organizing, and Managing, by Gareth Morgan.Thousand
Oaks, CA: Sage Publishing, 1997. Can be ordered online at: www.bkpub.com
Imaginization is a book about organizational change and transformation. It introduces the
"imaginization" as a process through which organizations, and the people who populate them, can
form new images of self, the world, and work through metaphor. By developing an image of an
organizational structure, a problem area, or some vision for the future, Morgan says it is possible
to gain insight into how an organization operates and what it will take to change it. Nature is seen
as a good source of images to use in the process. For example, an organization might be
"imaged" as an ant colony, a spider plant, a river, or a spider's web. Imaginization provides
an electrifying new approach to understanding and changing organizations and the entire 388 pages are well worth
reading. Morgan also wrote Images of Organizations, which can be read as a companion piece.
The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization, by Peter Senge, Art
Kleiner, Charlotte Roberts, Richard Ross, and Bryan Smith. New York: Doubleday, 1994.
Senge's original book, The Fifth Discipline, inspired the business community and many
organizations when first published in 1990. However, many found it difficult to apply its
concepts. The Fifth Discipline Fieldbook, a 560-page implementation guide, outlines strategies
and tools to build a learning organization. Written simply and clearly, it uses case studies and
references to underlying theory to illustrate points. The foundation of a learning organization is systems thinking.
Systems thinking shifts the focus away from the individual parts of the system to its functioning as a whole, with a deep
appreciation for the interrelatedness of the various parts. Additionally, a learning organization
emphasizes building a shared vision and breaking old habits through disciplined dialogue.
Leadership and the New Science: Learning About Organization from an Orderly Universe, by
Margaret Wheatley. San Francisco: Berrett-Koeher, 1999. Can be ordered online at:
www.bkpub.com
Leadership and the New Science has stirred new thinking about leadership across many
types of organizations, including religious, social, and educational institutions. Wheatley invites
the reader to look at natural systems such as rivers and forests for clues about organizing human
activity. In nature, Wheatley says, there is underlying order in apparent disorganization (chaos
perspective) that will help us better understand organizations. She urges us to look at organisms
(such as plants) and the relationship of the organism to its environment (ecological systems) for
information about adaptation and continuous improvement. One type of adaptive behavior is the
promotion of self-organizing teams in the workplace. These teams can form quickly to respond
creatively to changes in the external environment. A short book of 151 pages, Leadership and the
New Science provides new insights for management and leadership.
Disappearing Acts: Gender, Power, and Relational Practice at Work, by Joyce Fletcher.
Cambridge, MA: MIT Press, 1999. Can be ordered online at: www.mitpress.mit.edu
Disappearing Acts is a 175-page book that describes a study carried out with female design
engineers. It details how the need for relational skills and emotional intelligence associated with
teamwork in modern organizations is often undervalued or undermined when it bumps up against
male-oriented images of success. The behavior that organizations say they need is, in fact,
"disappeared." Fletcher suggests some ways that individuals and organizations can bring
relational practice into the workplace and make the hard work of collaboration and teamwork
visible. This book has spawned seminars and courses in relational practice in the workplace.
Creating and Implementing Your Strategic Plan: A Guide to Strengthening and Sustaining
Organizational Achievement, by John Bryson. San Francisco: Jossey-Bass, 1995. Can be
ordered online at: www.josseybass.com
This 295-page book explains strategic planning and its value to nonprofit organizations. It
successfully outlines the dynamics of strategic planning, the key steps in carrying out the process,
and a plan for managing the process. The book also presents methods for identifying external
threats and opportunities to strategic planning, offers an overview for an oval mapping process,
and explores concepts for establishing an effective organizational vision for the future.
The Rush to Merge: Considerations About Nonprofit Strategic Alliances, by Ruth
McCambridge and Mary Francis Weis. Boston: The Boston Foundation, 1997. Can be ordered
from: The Boston Foundation, One Boston Place, 24th Floor, Boston, MA 02108.
The Rush to Merge is a slim, 30-page volume packed with sound advice about how
non-profit organizations should approach alliances, collaborations, and mergers. Non-profits are
increasingly asked to enter into community planning, collaborations with other providers, and
alliances with organizations concerned with common populations. However, the benefits of such
activities are based in largely unexplored assumptions. The Rush to Merge explores questions
organizations should raise before they enter into negotiations, concerns that must be addressed for
an alliance to succeed, and structural options for implementing a collaboration.
"Three Roles of the Leader in the New Paradigm" by Stephen Covey. In: Leader of the Future.
San Francisco: Jossey-Bass, 1996. Can be ordered online at: www.josseybass.com
No resource list is complete without attention to ethical and moral considerations in
management and leadership. Covey brings our attention to principle-centered leadership. He
defines leadership in terms of three roles: developing a compelling vision and mission, forming
continuity between the vision and the mission, and viewing employees as assets through which
the vision and mission can be achieved. He stresses the importance of leaders in creating a value
system based on principles of humility, courage, and integrity. Covey's work has inspired many
leaders to look beyond the traditional view of management, which is often divorced from
personal qualities and values.
Marcia Drew Hohn, Ed.D., is the director of Northeast SABES at Northern Essex Community
College. She can be reached at 978-738-7301
or by e-mail at: mdrewhohn@aol.com
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