Getting Help
To request SMARTT/ COGNOS Technical Assistance please start by filling out this form:
SMARTT and Cognos Help Form
Or just send an email to smartthelp@gmail.com. You will be sent a link to the form above.
Jump to: ACLS Links || SMARTT FAQ || Cognos Tips'nTricks || ACLS Resources
SMARTT FAQ:
Q: How do a approve a SMARTT New User for my program, after they have requested a logon?
A: SMARTT Logon Acount Management [Windows Media Video]
Q: How do I start the new fiscal year in SMARTT?
A: How to start the Fiscal Year [link to ACLS web page]
Q: My Classes aren't showing, what do I do?
A: How to do Post Planning - Class Completion [Video -- 8+min.]
Q: Where can I find a really slick report that shows all my students and includes the tests and scores they've taken?
A: How to Access Assessment Reports in SMARTT [Word File]
Q: How do I export a SMARTT list into Excel?
A: Exporting SMARTT lists into Excel [Excel file]
Q: How do I Make Address Labels?
A: Making Address Labels for MS Office ![[PDF icon]](../images/pdfsm2.gif)
Q: How do I check Staff Professional Development?
A: How to check Staff Professional Development ![[PDF icon]](../images/pdfsm2.gif)
Q: How do I enter professional development for our staff that will not be entered by SABES?
A: How to enter Non-SABES Professional Development
![[MS Word icon]](../images/msword3.gif)
Q: We had a snow day, how do I account for this?
A: Make Up Hours - adjusting monthly schedule ![[PDF icon]](../images/pdfsm2.gif)
Q: Help I need to know how to do Volunteer data entry in SMARTT!
A: Volunteer Match ![[PDF icon]](../images/pdfsm2.gif)
Q: How do I end the fiscal year?
A:How to end the Fiscal Year ![[PDF icon]](../images/pdfsm2.gif)
Cognos Tips'n'Tricks
Getting Started
Working with Standardized Reports
Saving, Printing, Tweaking reports
MAPT/Owl Reports
Goals
Finding Reports Saved in My Folders
Working with Cubes and other advanced things
Other ACLS Resources
- SMARTT Program Planning for FY2013: User Guide
![[PDF icon]](../images/pdfsm2.gif)
- SMARTT Forms
- Federal Reports
SABES Tech Contact Information
Boston/ALRI: Akira Kamiya, akira.kamiya (at) umb.edu, 617-287-4075
Northeast: Patty Ball, pball (at) necc.mass.edu, 978-659-1277
West: Charlie Herbert, cherbert (at) hcc.edu, 413-552-2019
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