(Compiled by the SABES Program Support PD Center. Updated 2/17/21)

Disaster Distress Helpline 

Emergency counseling resources from SAMHSA (Substance Abuse and Mental Health Services Administration)

1-800-985-5990  or Text "TalkWithUs" to 66746


Tech and Internet Resources (including reduced rate wifi)

Internet Essentials (Reduced rate wifi from Comcast) 

Tech Goes Home

Hardware and Wifi Support from the City of Boston 



Searchable database of local social services https://mass211.org/services/

Free or low cost Legal/Advocacy Services

Resources that may be able to provide free or low-cost legal/advocacy services: https://www.mass.gov/service-details/directory-of-legaladvocacy-services

Domestic violence free or low cost legal support and advocacy: https://www.dovema.org/

Printable COVID-19 Fact Sheets in Multiple Languages


Resources for Immigrants, Parents, Educators (compiled by The Immigrant Learning Center, Malden)



MA Essential Services Information (companies that remain open as of 3/23/20)



Betancourt Macias Family Scholarship Foundation – Relief Fund for Undocumented People

If you are undocumented yourself or have family members who are undocumented and have been impacted by the COVID-19 pandemic, click on the link below to fill out the request form.



MA Workers Emergency Relief Funds

Compiled by Massachusetts Jobs with Justice for workers affected by the COVID-19 pandemic.  Please research, apply, and share. This is a work in progress! If you find new funds, please let us know! And please reach out if you would like to volunteer to help workers, particularly ones who are not fluent in English or need help with technology, jwj@massjwj.net. Shareable link: https://bit.ly/MassWorkerReliefFunds 

Resources for LGBTQ Youth During COVID-19

This list is compiled by the Massachusetts Commission on LGBTQ Youth based on submissions from partner organizations and the community. Please send submissions to commission@ma-lgbtq.org for us to review and potentially add!

Massachusetts Department of Unemployment Assistance (DUA) 

Unemployment Insurance:

  •  The Massachusetts Executive Office of Labor and Workforce Development (EOLWD) and Department of Unemployment Assistance (DUA) are filing emergency regulations that will allow people impacted by COVID-19 to collect unemployment if their workplace is shut down and expects to reopen in four or fewer weeks.
  • New federal guidance has allowed for more flexibility at the state level for unemployment insurance. Massachusetts has suspended its one week waiting period, and other requirements have been temporarily relaxed to assist workers like bartenders and servers, who may not have been laid off but are currently out of work.
  •  If you already have an unemployment claim, all requirements regarding attending seminars at the MassHire career centers have been suspended, and missing deadlines due to the effects of COVID-19 will be excused under the MA Department of Unemployment Assistance's (DUA) good cause provision.
  • To learn more and file unemployment claims online, click here.

Relief for Affected Workers, Small Businesses and Non-Profits

Assistance for Small Businesses and Non-Profits:

  • The SBA's Economic Injury Disaster Loan program provides small businesses and non-profits with working capital loans of up to $2 million to help overcome the temporary loss of revenue they are experiencing. Click here to apply for assistance.
  • Massachusetts is postponing the collection of regular sales tax, meals tax, and room occupancy taxes that would have been due in March, April, and May until June 20. All penalties and interest will be waived. Businesses that paid less than $150,000 in regular sales plus meals taxes in the year ending February 29, 2020 will be eligible for relief for sales and meals taxes, and businesses that paid less than $150,000 in room occupancy taxes in the year ending February 29, 2020 will be eligible for relief with respect to room occupancy taxes.

Emergency Sick Leave:

  • If you are sick, please stay home. The Families First Coronavirus Response Act expanded paid emergency sick leave to more workers, and we are working to make sure all employees can receive paid sick leave. For more information, please read this fact sheet.
  • Emergency paid sick leave also covers those who need to stay home to care for a sick child or family member.
  • Contract workers, or gig economy workers, can now receive a tax credit in case they need to take emergency sick leave.

Advice for Renters and Homeowners

  • For renters: If you are unable to pay your rent due to loss in income, please contact your landlord as soon as possible to make arrangements. Boston and Cambridge Housing Authorities have suspended evictions for their residents, and the Massachusetts Housing Court has halted evictions until April 21st.
  • For homeowners: If you are unable to pay your mortgage due to loss in income, please contact your mortgage provider as soon as possible. A number of banks have posted their policies online. For those with government-backed mortgages, the Federal Housing Administration, Fannie Mae, and Freddie Mac have suspended foreclosures. For those with private lenders, there are mechanisms in place for borrowers experiencing an economic hardship that may enable you to reduce or suspend payments. The Consumer Financial Protection Bureau (CFPB) has a list of suggestions and resources that can be found on their website.
  • The CFPB also has a dedicated page on COVID-19 to help you stay financially secure during this pandemic.

Social Security Information

It is important for everyone to know that all Social Security benefits will continue to be paid to those who receive them. Scammers and other bad actors may try to misinform you into thinking that the pandemic will stop you from receiving Social Security payments, but that is not true.

  • To slow the spread of COVID-19, all local Social Security offices will be closed to the public and will no longer be able to accept walk-in visitors.
  • In case you or a loved one is need of assistance during the pandemic, you can access most services on the Social Security Administration (SSA) website or call toll-free at 1-800-772-1213.
  • To access the SSA's designated COVID-19 webpage, which includes a list of frequently asked questions regarding the pandemic and its impact on Social Security benefits and services, please click here.

Important Health Care Updates for Veterans

The Department of Veterans Affairs (VA) and its medical facilities are working hard to protect and care for veterans during this pandemic.

  • Veterans and their families should consult VA's website for the most up-to-date information on COVID-19 and treatment at VA facilities. 
  • Guidance from local VA medical facilities about their current operating status is available on each facility’s website, which can be found through VA’s facility locator tool.

Getting Home from Abroad Safely

I've heard from many constituents about a friend or loved one who is stuck abroad and trying to get home. While it is important not to panic, I encourage those who are impacted to follow these steps.

  • Any American who is currently abroad and trying to return home should enroll in the State Department's Smart Traveler Enrolment (SMART) Program. SMART is a free service that provides travelers with important information from the U.S. Embassy about safety conditions in the country that they are visiting, allows the U.S. Embassy get in contact with them in an emergency, and helps family and friends get in touch with the enrollee while they are abroad.
  • Please also contact my office so my staff can coordinate with the State Department to get you the assistance you need.

Stay Updated, Stay Healthy

Mental Health Resources

For the most up-to-date and reliable information about COVID-19 at the state, national, and global level, please check these webpages regularly:

Here are some additional resources help you protect yourself and your family from COVID-19:

Emergency Relief Funds
(primarily  for community based organizations, not individuals)

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SABES Program Support PD Center - Advising