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Programs and students have been thrust into working together partially or completely online. This can be equally challenging for staff and students as both need to feel comfortable using tools and implementing them effectively for study. This webinar will demonstrate ways that one experienced program coordinator/teacher has found to be successful, specifically with students who have beginner-level digital literacy skills.


    This professional development activity/course is designed for:

  • Program directors, coordinators, advisors, and teachers interested in enhancing their ability to help students use technology to reach their goals

The presenter will discuss putting program-wide support into place, including considerations for the selection of appropriate tools as well as supporting staff so they in turn feel confident supporting their students. She will cover approaches to outreach, onboarding students, (e.g., building a tech support team to help throughout the year), and setting up communications. You will see examples of tools you can use or modify to align with your curriculum and match to the levels of your staff and student digital literacy skills.

We also encourage you to bring practices and tools you recommend to share with colleagues.


The total time for this PD activity is approximately 2.5 hours.

The schedule and activities are as follows:

  • Monday, October 19 from 10:00 a.m. to 11:30 a.m.: Participate in the webinar (1.5 hours)
  • By Monday, December 1: Post a draft plan that uses one takeaway from the discussion to achieve a goal you have (approximately 1 hour)
    Learning Objectives

    Upon completion of this professional development activity/course, you will be able to:

  • Identify an approach or practice to pilot in order to achieve a goal related to your work with staff who work with students with beginner-level digital literacy skills
  • Draft a plan for using the identified approach or practice to address a goal you set
Presenter(s) / Facilitator(s)

United States

PD Center
SABES Program Support PD Center - Digital Literacy and Distance Education
Topic Area
Digital Literacy
Distance Learning