Overview

The Support Staff Sharing Group is a peer-facilitated opportunity for support staff to provide program updates, discuss and troubleshoot common challenges, and share resources, promising practices, and more. This group is open to anyone who works in an adult education program and provides support staff services.

    Audience

    This professional development activity/course is designed for:

  • Both new and experienced support staff
  • Anyone working in the role of support staff in adult education programs, including receptionists, administrative assistants, test administrators, data entry and reporting staff, and other clerical positions
Description

Support staff are often the first people students meet and form relationships with at adult education programs. They play critical roles in creating an inclusive and welcoming environment for all students, all the while managing the program's operations, data collection, and reporting systems. The Support Staff Sharing Group is intended to offer an opportunity for professionals to network, share successes and challenges, and problem-solve together.

The topic for this meeting is LACES Data Entry and Analysis. Expect to discuss strategies and shortcuts to improve efficiency and accuracy.

Topics for each meeting are based on peer interest and recommendation. Please come prepared to collaborate, ask questions, and share ideas and resources.

All meetings will include time for general discussion and updates, followed by breakout discussions, guest presentations, or whole- group discussions.

Format & Requirements: Sharing Group meetings are held live via Zoom, with a companion discussion board and resource library in Canvas. We ask that you come prepared with resources and questions about the topic, but there is no required asynchronous work. We encourage you to attend as many meetings as you can, but attendance at all meetings is not required. 

Access & Support: You will receive instructions for accessing the Zoom meeting and Canvas resources from Sovanna one week before the session date. If you need technical assistance to access the meeting or Canvas, please contact Sovanna at sovanna.carnellguyon@jsi.org.


Additional Support Staff Sharing and Learning Group meetings will be held on the following dates. Register via the links below:

    Learning Objectives

    Upon completion of this professional development activity/course, you will be able to:

  • Benefit from challenges, strategies, and resources shared by peers
Presenter(s) / Facilitator(s)
Date
12/09/2026 - 2:00 pm to 12/09/2026 - 3:30 pm
Location

United States

PD Team
SABES Program Support Team
SABES Program Support PD Team - Advising & Student Support Services
Topic Area
IPQ10: Fiscal and Data Accountability
Program Support
Support Staff
PDP Eligible
No
Canvas Sync Enabled
Off